Dear CSS ProSearch Clients,
With the uncertainty of the coronavirus (COVID-19) situation, we would like to take this opportunity to address our clients’ concerns. Both our employees’ and clients’ well-being is important to us and we do not want to put anyone at risk. We want to make you aware of the precautions CSS ProSearch is taking to protect the health and safety of our employees, their families, our clients and candidates while maintaining a consistent level of client service.
We are proud to have robust technology in place that enables our corporate employees to efficiently and effectively provide client & candidate support remotely. All of our systems are cloud-based and can be accessed securely with an internet connection. We will work with our clients on a daily basis to monitor the situation and tailor our approach to meet their specific staffing needs during this time.
Please find below information to address some common client questions we have received:
- Until we are notified otherwise, it is business as usual. Expect to see candidate submittals, interview confirmations and regular communication from us.
- Please notify your designated CSS contact for any company changes in business protocol or practices, including any positions currently being placed on hold. We want to ensure your candidates continue to stay engaged and receive a positive experience during this hectic time- please let us know if there is any information you want to us rely to them on your behalf.
- We are equipped to assist with setting up remote interviews. If you do not have access to a tool that would allow for video interviews, we are more than happy to offer our internal resources- please let us know.
Our leadership team is monitoring the guidance provided by the World Health Organization, the CDC, and state and local health authorities related to quarantine, meetings, and events daily. We value our relationship with you and we are committed to staying connected with you during this situation.
Please do not hesitate to contact us with any questions or concerns. We look forward to continuing to provide you with the exceptional service CSS ProSearch is known for during this volatile time.
The Team at CSS ProSearch